SA’s Sweetest Moments

Terms and Conditions for the “SA’s Sweetest Moments” Promotion

The name of the competition is “SA’s Sweetest Moments”.

The competition commences 22 October 2018 and ends 31 December 2018.

This competition is brought to you by Illovo Sugar (South Africa) (Pty) Ltd.

Application and interpretation

  • Participation in this promotion (“Promotion”) is subject to these terms and conditions (“Terms and Conditions”) and any person participating in this Promotion agrees to be bound by these Terms and Conditions.
  • For the purposes of these Terms and Conditions:
    • "Promoter" means Illovo Sugar (South Africa) (Pty) Ltd;
    • “Participating Store” means any retail store within which the promotional competition is being run.
    • “Participant” means any person who enters, competes in or is otherwise eligible to win this promotional competition


  • The Promotion will run from 00:00 on 22 October 2018 until 23:59 on 31 December 2018 after which date the Promotion will automatically terminate and no further entries will be accepted.
  • In addition to any other rights contained in these Terms and Conditions, the Promoter reserves the right to terminate or curtail the period of the Promotion (without incurring any liability to any entrant) at any time with immediate effect by publishing a notice to that effect on and/or its social media pages and each entrant waives any claim it may have arising out of that termination.
  • Similarly, the duration of this Promotion may be extended at the sole discretion of the Promoters. If this is the case, the Promoters will provide notice of this on the website and/or social media pages.


  • This Promotion is open to all persons of the age of 18 (eighteen) years or older residing in South Africa with a valid South African ID/passport and a valid cell phone number and/or email address.
  • Participants must comply with these Terms and Conditions in order to qualify for this Promotion.
  • No members, employees, directors, agents, Participating Stores or consultants of the Promoter or the Illovo Group (or any of their immediate families) may enter this Promotion.
  • Winners will need to produce their ID book or passport to validate that they are over the age of 18


  • The prize is 10 (ten) luxury baking mixers with a maximum value of R2 000 each.
  • 10 (ten) winners will be selected randomly from all entries received and each will receive a luxury baking mixer.
  • Winners will be selected weekly. One winner will be announced every Friday during the 10 week promotion period.
  • Winners shall be notified via telephone and/or email. Participants must therefore ensure that the Promoters have their correct, updated details. If the winner cannot be contacted after sending three emails and/or 3 (three) phone calls on 3 (three) consecutive business days, the prize will be forfeited and a redraw will take place.
  • The prize brand and model may vary from the prize depicted in the advertising materials.
  • Prizes cannot be redeemed for cash in part or whole, are non-refundable, non-exchangeable and non-transferable.
  • Prizes cannot be exchanged for an alternative prize and no negotiations will be entered into.

Entry into the Promotion

  • To enter, participants must share their “Sweetest Moments” at
  • Entries must be in the form of a photo.
  • Data charges may apply.
  • No entries by post or any other form will be accepted.
  • There is no weekly cut off time for entries and each entry is valid for the entire promotion period.
  • Participants are entitled to submit multiple entries over the promotion period.


  • Winners’ details may be displayed on the website at, and other Illovo Sugar social media and marketing platforms such as
  • Any participant may refuse to participate in any direct marketing or have their image used by the Promoter by sending notification to the Promoter in writing to
  • No fee shall be charged to any participant who submits such a request
  • In the event of a dispute, the decision of the Promoter will be final, and binding and no correspondence will be entered into.
  • Entrants who, in the Promoter’s sole determination, act unlawfully, fraudulently, in breach of these Terms and Conditions or otherwise dishonestly may be disqualified from participating in the Promotion and shall not be eligible to win any prize.
  • If the winner/s fail/s to comply with any of these rules or the terms, the winner/s will be disqualified and will forfeit the prize.
  • Not all participants are guaranteed winners. Winners will be selected at random by an independent auditor and will be required to produce a valid SA ID/passport to claim their prize.
  • Entries which contain errors will be considered invalid.
  • Queries regarding these Terms and Conditions can be submitted via email to
  • A copy of these Terms and Conditions can be obtained by emailing a request to
  • These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

Exclusions of liability and indemnity

  • Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the Promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA") (where applicable).
  • Qualifying participants hereby consent to and undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA (where applicable) including, but not limited to providing and the use of such personal information as may be required in order to carry out the promotion.
  • The Promoter is not liable for any technical failure that may result in an entry not being successfully submitted.
  • Any prize is accepted by a winner at his/her own risk and the Promoter is not liable, at any time, for any defect in the prize.
  • The Promoter merely facilitates supply of the prize provided to a winner. The winner must liaise directly with the actual supplier or manufacturer of the prize in the event of any complaint or defect in the prize or enforcement of any rights in terms of any warranty.
  • By entering the Promotion and/or accepting any prize, the participants hereby indemnify, release and hold harmless the Promoter including its subsidiaries, holding companies and affiliates and their directors, employees, agents, suppliers and contractors from and against any actions, claims and/or liability for injury, loss, damage, expense, claims and/or damages of any kind resulting in whole or in part, directly or indirectly, from participation in the Promotion, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize -related activity.
  • Without limiting any other exclusion provided for in these Terms and Conditions, the Promoter will not be held liable for any harm or consequential loss as a result of use of the prize.