Shoprite Competition

Terms and Conditions: Illovo Eastern Rewards


  • Participation in this Competition is governed by these terms and conditions (the “Rules”).
  • Participants are encouraged to review the Rules before entering into the Competition and acknowledge that they been given an appropriate opportunity to do so and that they understand and accept these Rules.
  • This competition is operated by a service provider to Illovo Sugar South Africa Proprietary Limited, Hyphen Creatives Reg # 2018/499564/07 (Hyphen Creatives).
  • Participation in the Competition constitutes acceptance of these Rules and participants agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

  • This Competition is limited to residents of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
  • Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of Illovo Sugar South Africa or Hyphen Creatives.
  • People who are not legal residents and/or legal citizens of the Republic of South Africa.
  • Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified in point b above.
  • Persons under the age of 18 years.
  • The Competition shall commence on 1 April 2019 and will end on 28 April 2019. No entries received after 23:59 on 28 April 2019 will be considered.


  • Participants are required to purchase any 1 (one) Illovo Syrup product and retain the till slip for the participating Shoprite Checkers stores
  • Participants are to dial into the USSD line *120*1066 *8#
  • Winners will be determined by an automated random draw that will be held weekly.
  • Participants may enter the competition as many times as needed, provided that participants purchase the participating product each time and complete the competition entry and enter 1 (one) new barcode
  • The Cost per entry via the USSD Line is 20 cents per 20 Seconds

The Prize:

  • Participants in this Competition stand a chance to win 1(one) of 4 (four) Shoprite/Checkers Grocery vouchers at a set denomination of R500 each.
  • At the time that a potential prize winner is identified through the random draw conducted weekly , the potential prize winners will receive an SMS from Hyphen Creatives at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as proof of purchase (receipts) and a copy of his/her ID and/or driver’s license to the Hyphen Creatives representative.
  • The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are completed and submitted to Hyphen Creatives. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
  • If Hyphen Creatives are unable to reach the potential prize winner after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
  • Once the participant details have been validated, handover of the R500 Shopping Voucher will take place within 2 Days and will be sent via SMS.


  • The judges’ decision is final, and no correspondence will be entered into.
  • The prize is not transferable, and no substitution or cash redemption of the prize is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
  • The organisers of the competition reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
  • Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise and consent to the use of their image and other relevant personal information for the purposes of publicy for Illovo Sugar South Africa. All publicity and other materials will be the sole property of Illovo Sugar South Africa.
  • Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant, Illovo South Africa and Partnering agencies in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  • All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless Illovo Sugar South Africa, their directors, employees, agents and Partnering agencies of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of Illovo Sugar South Africa.
  • Illovo Sugar South Africa, their directors, employees, partnering agency, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
  • Illovo Sugar South Africa, their directors, employees, partnering agency, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than Illovo Sugar South Africa themselves or Hyphen Creatives.
  • The organisers of the competition reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Promotion and acknowledge that they will have no recourse against Illovo Sugar South Africa, its advertising agencies, advisors, suppliers and nominated agents.
  • By entering the Competition, Participants acknowledge that the Promotion will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable Illovo Sugar South Africa to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
  • Notwithstanding anything to the contrary contained in these Rules, the organisers of the competition reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which Illovo Sugar South Africa deem necessary. At the end of the Competition for whatsoever reason, all of Illovo Sugar South Africa and Hyphen Creatives obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
  • For further information or enquiries please email our consumer services at